At OffbeatStores, we value our customers and aim to provide high-quality products. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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Products can be returned within 7 days of delivery.
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The item must be unused, undamaged, and in its original packaging with all accessories.
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Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
Non-Returnable Items
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Items showing physical damage after delivery
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Products without original packaging
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Accessories or items marked as non-returnable on the product page
Refunds
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Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days to the original payment method.
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Shipping charges and return shipping charges are non-refundable.
Replacement
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Replacements are provided only for manufacturing defects or damaged items received.
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Replacement requests must be raised within 48 hours of delivery with proper images/videos.
Contact Us
If you have any questions, concerns, or need assistance, feel free to contact us.
OffbeatStores
Phone: +91 7880121231
Email: support@offbeatstores.com
Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM
