At OffbeatStores, we value our customers and aim to provide high-quality products. If you are not completely satisfied with your purchase, we’re here to help.
Returns
Products can be returned within 7 days of delivery.
The item must be unused, undamaged, and in its original packaging with all accessories.
Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
Non-Returnable Items
Items showing physical damage after delivery
Products without original packaging
Accessories or items marked as non-returnable on the product page
Refunds
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days to the original payment method.
Shipping charges are non-refundable.
Replacement
Replacements are provided only for manufacturing defects or damaged items received.
Replacement requests must be raised within 48 hours of delivery with proper images/videos.
Contact Us
If you have any questions, concerns, or need assistance, feel free to contact us.
OffbeatStores
Phone: +91 7880121231
Email: support@offbeatstores.com
Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM
